Services > Repairs & Exchanges

Repairs & Exchanges

Spare Parts
Pump Repair & Exchange
Long-term Service Agreements

Spare Parts

Downtime is costly. We understand this, which is why we have a fully-stocked spare parts department at each of our 18 global facilities. If and when your machinery breaks down, our experts will help you get up and running quickly. Whether it be sending a replacement part, or getting a technician to your site to repair the problem.

Minimize downtime, maximize productivity

Our large spare parts inventory enables us to provide fast delivery of equipment, minimizing your downtime. It is also ideal for providing any parts needed for in-house repair by your own technicians. This allows us to have full focus on the operational needs of our customers and to deliver high quality service enabling our customers to operate reliable and deliver sustainable productivity. Our stocked inventory, controlled through a state-of-the-art computer system, also holds dedicate products and reorder points on many of the most commonly-used parts, so we always have the parts you need—when you need them. Before our spare parts are shipped to you, they are cleaned for oxygen service and packaged securely as not to damage the parts through shipment. Turbo equipment and machining spares are also available.

Features & Benefits

OEM parts
Marine certified components
Certified technicians
Oxygen cleaning
Onsite field service
Centrifugal pumps
Reciprocating drive end
Reciprocating cold end
Turbo commissioning

Applications - All

When service matters, we've got you covered!

Pump Repair & Exchange

Nikkiso Cryogenic Industries Service Companies offer customers a full commitment to get our products up and running smoothly. When you are ready to install your pump one of our certified technicians will provide on-site training to your staff, and offer a certificate of completion once fully trained and the equipment is fully functional.

Pump Repair

The pump technology center in Irvine California is where engineering continually develops new and more advanced repair techniques for the Pumps product line. Highly trained and skilled mechanics and technicians are developing advanced techniques under direction of the engineering department. NCS has a long standing commitment to the overhaul of cryogenic pumps. One focus is to create repair solutions that reduce costs, downtime and extend the life of the components. Our repair philosophy is to return the assembly to the best condition for long reliable service and performance!

Alternator Repair & Exchange Program

The North American Cryogenic Industries Service Companies have offered an alternator exchange program for over 15 years. The program offers brushless alternators. All of the exchange units are repaired to the most current specifications. Customers will have 30 days to return the used alternator, freight prepaid, to the nearest Cryogenic Industries Service Company.

Pump Exchange Program

Our exchange program is designed and administered with the concept of keeping your cryogenic pumps pumping, while minimizing or eliminating costly downtime. To do this our members maintain an inventory of most-frequently-used components. These components are repaired to factory specifications and are exchanged in “like new” condition. The exchange program provides a vehicle for obtaining the absolute minimum downtime by having the exchange item on the shelf ready for shipment to you, while you are in production. The Cryogenic Industries Service Companies have offered the program on both reciprocating and centrifugal pump products since 1982. Custom exchange programs are available upon request. To learn more, contact our customer service team at info@NikkisCIService.com.

Features & Benefits

OEM parts
Marine certified components
Certified technicians
Oxygen cleaning
Onsite field service
Centrifugal pumps
Reciprocating drive end
Reciprocating cold end
Turbo commissioning

Applications - All

Long-term Service Agreements

A Long term Service plan should be straightforward and simple. No hidden costs, no confusing language or exceptions.

Our plans are designed to provide full transparency to parts costs. We also offer set service rate prices on field service work, as well as reduced rates on parts. So from day one through the contract’s end your pricing will remain consistent. Improved costs, consistent forecasting.

NCS service plans offer on-time servicing by trained field service personnel, along with top quality genuine OEM pump and cartridge spare parts designed to ensure our equipment’s top reliability and performance. Regularly scheduled maintenance will let you sleep better at night. We’ll work with your team and schedule for your maximum convenience, and minimal disruption. Knowing your parts are being serviced routinely allows for worry-free operations, and more time for you to focus on other business, and providing a reduction of total cost of maintenance.